Customer Service

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

SHIPPING TIMES AND COSTS
  • Complimentary ground shipping within 1 to 7 business days
  • Local Order: We offer free COD services to all orders above PKR - 1999, order less then PKR - 1999, customer will bear shipping charges PKR - 149
  • For International Orders: Customer will bear the complete shipping cost of selected shipping network.
PAYMENT METHODS

Riwaj Mens Wear accepts the following payment methods:

  • Local Orders: For local order with in Pakistan we use COD,
  • International Orders: For international orders, currently we don't have any onsite payment method but we are working on it. But we do facilitate international orders, You can place your order, we will get in touch with you for payment options usually - western union, bank deposit, etc
EXCHANGES, RETURNS AND REFUNDS

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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